November/December 2019

November/December 2019 View Digital Edition

November/December 2019 Issue

Features

  • Prioritizing DED patients

    By JENNIFER KIRBY, FEATURE WRITER
    PHOTOGRAPHY BY PRESAGE PROFESSIONAL INC.

    Jacksoneye’s commitment to identifying and helping dry eye disease patients is evident in its processes.

  • The state of dry eye testing

    By JESSICA BARR, COMT, ROUB

    New diagnostic tools can help identify the key factors that contribute to DED.

  • Answer common questions about dry eye therapies

    By PATTI BARKEY, COE, COURTNEY MEASDAY, CPSS, AND WHITNEY RICE, CPSS

    Each member of the office staff can and should be expected to provide guidance to patients regarding dry eye therapies.

  • The many benefits of EHR

    By BECKY BRYANT

    How electronic health records can improve office operations, efficiency, and care.

  • The subtle art of staff retention

    By ANDREA GHOORAY, MSSW, CSW

    Money attracts employees, but some less obvious efforts can go a long way toward keeping them.

Departments

  • Viewpoint from the Editor

    By Jane Shuman, COT, COE, OCS, Co-Editor

    Advances and challenges

  • Coding

    By PAUL M. LARSON, MBA, MMSC, COMT, COE, CPC, CPMA

    Update on dry eye procedures

  • Compliance

    By C. JOLYNN COOK, RN, COE, CASC

    Put CMS revalidation on your radar