July/August 2018

July/August 2018 View Digital Edition

July/August 2018 Issue

Features

  • The results are in

    OP’s annual subscriber survey demonstrates ophthalmic professionals are dedicated, educated, and well-rounded.

  • Modes of retinal imaging

    By TIMOTHY J. BENNETT, CRA, OCT-C, FOPS

    An overview of imaging technology on the market.

  • Chasing compliance

    By INDER PAUL SINGH, MD

    Five tips to help improve compliance and achieve a “20/happy” glaucoma patient.

  • Emotional intelligence in leadership

    By KAREN J. SPENCER

    In part three of our series on leadership, learn how to exercise these core competencies for strong management.

Departments

  • Viewpoint from the Editor

    By Jane Shuman, COT, COE, OCS, Co-Editor

    The challenge of hiring and training

  • Customer Service

    By ELIZABETH HOLLOWAY, COE, CPSS, PHR

    Experience provides memorable lessons

  • Coding

    By PAUL M. LARSON, MBA, MMSC, COMT, COE, CPC, CPMA

    Document minor surgery

  • Compliance

    By C. JOLYNN COOK, RN, COE, CASC

    Practice vs. ASC

  • My Back Page

    By SALLY ELLEN SCANLON, COT

    Not just clowning around