Apply simple tools to Develop Leadership Credibility

Becoming a leader in the field begins when you decide to act like a leader.

By Connie StClair, COE

Be sure to know these 5 important HIPAA/HITECH REGULATIONS

Is your practice compliant with the latest in patient privacy? Check these points to be sure.

How to create an ophthalmic Culture of Excellence

Maximizing efficiency gave our practice a boost. Here's how.

Five essential steps to understanding effective Equipment Sterilization

A national expert gives a handful of pointers on keeping clean and compliant.

Key steps to introducing staff to New Diagnostic Equipment

Getting everyone on board requires a variety of approaches.

By STEPHANIE D. MCMILLAN, MHA, COT

Keys to unlock your Patient Portal and achieve Meaningful Use

Understand the steps to a successful portal implementation.

Understanding ophthalmic use of Nutritional Supplements

Vitamins and diet awareness are growing trends. Here's what you need to know.

By JEFFREY ANSHEL, O.D

Customer Service

Credentialing can comfort patients

By Elizabeth Holloway, COE, CPSS, PHR

Opening Lines

By Patricia Kennedy, COMT, CPC, COE

Practice Tips

Viewpoint from the Co-Editor

Every team member contributes to the success of the practice