Featured

Surgery staff: Invaluable for glaucoma doctors

How staff members can contribute to a successful glaucoma surgery: “They are outstanding in the multiple roles they perform and make the surgical experience wonderful for our doctors and patients alike.”

By Steve Lenier

Anatomy of a glaucoma workup

Consider this guideline to help develop an efficient, systematic approach to gathering information.

By Lynn Girdlestone, COA, OSA, OSC

Speaking up for Sight

To thwart the silent thief of sight, allied health staff at Eye Care Associates Inc. use their voices to break down common barriers to glaucoma medication compliance.

By JENNIFER KIRBY, FEATURE WRITER

Departments

Viewpoint from the editor

A glaucoma resolution

By Jane Shuman, COT, COE, OCS

Coding

How to handle non-covered services

By MARY PAT JOHNSON, COMT, CPC, COE, CPMA

Customer Service: by the numbers

Four fundamental precepts to keep in mind

By ELIZABETH MONROE, COE, CPSS, PHR

Web Exclusives

Compliance

Perform an OSHA assessment

By LAURIE K. BROWN, MBA, COMT, COE, CPC, CPMA, OSC, CPSS, LSSYB