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How Loden Vision Centers' staff generate patient comfort, which leads to satisfied post-cataract surgery patients.
By JENNIFER KIRBY, FEATURE WRITER
Keys to effective consultations include learning about the patient, a multi-pronged approach, and a review of finances.
By JESSICA HECKMAN, OD
How wavefront technology can aid in decision making and patient education prior to cornea- and lens-based surgery
By CORY J. PICKETT, MSN, FNP-BC, CRNO
New and in-the-pipeline remedies that could be coming to your practice soon
By SHERI ROWEN, MD, FACS
Practices consider a number of solutions to address staff education.
By LINDSEY GETZ, CONTRIBUTING EDITOR
Improvement in 3 steps
By Judy Williams, Co-Editor
Review your documentation practices for the new year
By MARY PAT JOHNSON, COMT, CPC, COE, CPMA
Top 5 things to refresh your customer service in 2023
By ELIZABETH MONROE, COE, CPSS, PHR
Information blocking update
By LAURIE K. BROWN, MBA, COMT, COE, CPC, CPMA, CPSS, LSSYB
