Featured
Administering Eye Medications
Tips and safety procedures for the delivery of treatments.
The High Performance Team
Create a high performance office with a team that is productive, efficient, innovative and flexible.
By Suzanne D. Bruno, COE, MBA
Get the Most From Fluorescein Angiography
A detailed process for preparing the imaging equipment.
Getting on Board with EHR Implementation
Help your practice’s effort by embracing change.
By Shawn Menke, Topeka, Kan.
How to Manage Difficult Conversations
Become empathetic and observe non-verbal cues.
By Tom Goodell, Minneapolis
Identifying Complex Cataracts Cases
Proper documentation for complex cataract cases.
By RIVA LEE ASBELL
Making the Case for Certification
Consider certification in your plans for the future.
Tips for Technical Proficiency
Secrets that improve the use of common instruments.
By Josef Tamory, Herndon, Va
Q&A: Office Ergonomics
Awareness can prevent future pains in the neck.
Departments
Coding
By PAUL M. LARSON, MBA, MMSC, COMT, COE, CPC, CPMA
Compliance Corner
By Jolynn D. Cook, RN, COE, CASC
Customer Service
By Elizabeth Holloway, COE, CPSS, PHR
Opening Lines
By Bill Kekevian, Senior
Mentoring
By Judith Whitehead, Buffalo, NY