Key-Whitman: taking the lead
BY VANESSA CACERES, CONTRIBUTING EDITOR PHOTOGRAPHY BY JASON PENDLETON
Lessons from the Dallas practice that excels in patient care, technology, compliance, clinical trials and employee satisfaction.
When the pharmacy calls
BY JIM THOMAS, EDITORIAL DIRECTOR
The first in this two-part series discusses the challenges practices face when the pharmacist requests changes to the patient’s prescription.
Create a personal development plan
BY ERICA HARRIS
Before your career can blossom, plant the seeds for growth.
A lesson in crisis management
BY SHARON ALAMALHODAEI, COMT
How one practice dealt with a flood, power outage, theft, and a potential HIPAA breach ... all in the same day.
Managing intravitreal injections
BY LINDSEY GETZ, CONTRIBUTING EDITOR
With an influx of patients receiving injections, practices must take steps to ensure they remain efficient.
Assessing penalties for MU, PQRS and VM
BY KIMBERLY BALDWIN, MA, LPC
With penalties increasing, how much will it cost you to delay participation in these government programs?
Viewpoint from the Editor
Jane Shuman, COT, COE, OCS, Co-Editor
Crisis, danger and opportunity
BY PAUL M. LARSON, MBA, MMSC, COMT, COE, CPC, CPMA
ICD-10 is here
BY ELIZABETH HOLLOWAY, COE, CPSS, PHR
Refresh your approach toward patients
BY C. JOLYNN COOK, RN
Review your practice’s program
My Back Page
BY BETH COLON, COT
GIVING NEW SIGHT: Oh, the places you’ll go