Article Submission Guidelines
A new publication to help
ophthalmic staff deliver high
quality patient care and support
the success of the practice

Cover Image Not Available

July 2016

Features

The road to a rewarding career
BY ZACK TERTEL, MANAGING EDITOR
Our second annual subscriber survey details the paths that OP readers have paved.

Refractometry in the cornea clinic
BY STEPHANIE D. MCMILLAN, MHA, COT
Part three of a seven-part corneal/anterior segment survival guide.

Retinal surgery update
BY ANDREW MATHIS, PHD, CONTRIBUTING EDITOR
The latest advancements include small-gauge vitrectomy, laser, and implantable technologies.

Advances in glaucoma management
BY CHRISTINE L. LARSEN, MD
Treatment options have expanded to meet individual patient needs.

The mobile solution to surgery
BY JIM THOMAS, EDITORIAL DIRECTOR
How the “RoRo” model benefits ophthalmology practices.

Refine your history-taking skills
BY JENNIFER KIRBY, CONTRIBUTING EDITOR
Follow these tips to ensure novice techs obtain an accurate history.

The benefits of clinical workflow analysis
BY DORCAS A. FIKEJS, COA, OSC, OCS
How analyzing your practice’s processes can improve efficiency and patient care.

Departments

Viewpoint from the Editor
Jane Shuman, COT, COE, OCS, Co-Editor
Summer plans

Opening Lines
By Susan O’Brien, COT

Customer Service
BY ELIZABETH HOLLOWAY, COE, CPSS, PHR
Improve your telephone etiquette

Coding
BY PAUL M. LARSON, MBA, MMSC, COMT, COE, CPC, CPMA
ICD-10: It’s not over yet

Compliance
BY C. JOLYNN COOK, RN
Discharging patients from your practice

My Back Page
BY CANDICE FRAZIER, CRA, OCT-c, COA
Three steps to passionate care




AWS - #2