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A new publication to help
ophthalmic staff deliver high
quality patient care and support
the success of the practice

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November 2014


Cataract surgery: Going dropless
By Bill Kekevian, Senior Associate Editor
How a single injection may redefine roles for the ophthalmic staff.

Assessing AMD risk using Genetic Testing
Evelyn X. Fu, MD, University Place, Wash.
Genetic testing makes its way into ophthalmology with advanced age-related macular degeneration risk assessment

Therapies round-up: IOP-lowering medications
Mark Hakim, Worcester, Mass.
A primer on the drugs commonly prescribed to glaucoma patients.

Ensure HIPAA compliance with Technology policies for staff
Candace Simerson, COO, COE Minneapolis
In an era of omnipresent mobile devices, be sure your practice has a strategy to handle any contingency.

Tips for managers to providing Employee performance feedback
By Jen Perlich, St. Paul, Minn.
Organization can lighten the load of being the heavy.

Sharon Brown, COT, COE, Boston
Examining the value and process of certifications for ophthalmic technical staff.

Best practices from two points of view For new employee integratıon
Myra Nisly Chercio, COMT, Tarpon Springs, Fla.
Both the new employee and the employer can benefit from assimilation tips.

Can your practice pass a Meaningful Use audit?
Darla Shewmaker, Villa Hills, Ken. Jeff Grant, Shell, Wyo.
To prepare, keep in mind: An ounce of prevention is worth much more than a pound of cure.


Viewpoint from the Co-Editor
Jane Shuman, COT, COE, OCS, Co-Editor
Looking back on a year of futuristic advancements

Opening Lines
By Bill Kekevian, Senior Associate Editor

By C. Jolynn Dobson Cook, RN
Meaningful Use impacts scribes

By Paul Larson, MBA, MMSc, COMT, COE, CPC, CPMA
Laser cataract coding and billing

Customer Service
By Elizabeth Holloway, PHR
Use soft skills in diagnostic tests

AWS - #2