Article Submission Guidelines
A new publication to help
ophthalmic staff deliver high
quality patient care and support
the success of the practice

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September 2016

Features

Fostering patient knowledge
BY JENNIFER KIRBY, CONTRIBUTING EDITOR PHOTOGRAPHY BY JSAY CREATIVE
InVision Eyecare uses technology and a team mentality to keep the focus on patient education.

A toxic employee can infect the practice
BY SUSAN ABRAMOVITZ
Consider these eight steps to cope with those staff members who work against you.

Post-op cataract medications primer
BY ELIZABETH YEU, MD
Understand the common methods of preventing infection and controlling inflammation.

Relieving inventory control headaches
BY RENÉ LUTHE, CONTRIBUTING EDITOR
Inventory systems reduce counting and waste while increasing billing accuracy.

Assisting with minor procedures
BY STEPHANIE D. MCMILLAN, MHA, COT
Part four of a seven-part corneal/anterior segment survival guide.

How to become more valuable to your practice
BY SERGINA M. FLAHERTY, COMT, OSC
Five steps to better assist your ophthalmologist and boost your career.

Successful employee evaluations
BY SHEREE H. CHRISTIAN, BBA, COE, OCS
Proper preparation and a suitable format set the right tone and help staff become more productive.

Departments

Viewpoint from the Editor
Bruce Maller, Co-Editor
Thanks for your feedback

Opening Lines

WRISTBANDS CONFIRM KEY PATIENT INFORMATION

Compliance
BY C. JOLYNN COOK, RN
Evaluating salaried-exempt employees

Coding
BY PAUL M. LARSON, MBA, MMSC, COMT, COE, CPC, CPMA
Ensure proper coverage

My Back Page
BY LAUREEN ROWLAND, CAE
Society celebrates 30 years




AWS - #2