Article Submission Guidelines
A new publication to help
ophthalmic staff deliver high
quality patient care and support
the success of the practice
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September 2014


With ancillary services, practices treat Beyond the eyes
Lindsey Getz, Philadelphia, Pa.
How The Eye Associates added hearing and dermatological treatments.

Despite the delay, practices still must Focus on ICD-10 training
Julia Lee, Marlton, NJ
Strategies for getting ready for the new code set.

Understanding the uses of Topography measurements
Sue Stuhr, COT, OCS, Eugene, Ore.
Primary knowledge of corneal mapping can help you achieve the best outcomes for both your surgeon and patients.

Why we implemented EHR into our Satellite practice first
Ronald J. Purnell, MBA, COE, Waterville, Maine
Starting with our smaller offices helped prepare us for the big changeover.

Ophthalmology is slowly turning to Physician assistants
Steven Lane, Murfreesboro, Tenn.
Few work in the field, but the need is growing.

A look at the basics of Corneal cross-linking
J. James Thimons, OD FAAO, Fairfield, Conn.
An understanding of this procedure from the clinician’s point of view can help you know your role.

Are you getting the best ROI on staff? Measuring team performance
Maureen Waddle, Sacramento, Calif.
Learn how to crunch the numbers and quantify employee performance.

With employee performance reviews, Motivate, don’t deprecate
Elizabeth Holloway, PHR, Clearwater, Fla. and Jen Perlich, Minneapolis, Minn.
Learn to provide feedback that doesn’t result in backlash.


Viewpoint from the Co-Editor
Bruce Maller, Co-Editor
Thanks for the feedback, please keep it coming!

Opening Lines
By Sue Corwin, CO, COMT

By Paul M. Larson, MBA, MMSc, COMT, COE, CPC, CPMA
Documentation for “Second” Eye Surgeries

My Back Page
By Bill Kekevian, Senior Associate Editor
A technician takes to the stage

AWS - #2